Academic Support Specialist

Job Summary

Under the direction of the Registrar/Coordinator of Academic Support, the Academic Support Specialist performs a variety of established academic support and records management procedures, including managing student, alumni, and faculty files and processing requests for transcripts and verifications. 

Qualifications

  • High school diploma required; bachelor's degree preferred.
  • Higher education experience preferred.
  • Demonstrate technology skills, including knowledge of Microsoft Office Suite.
  • Detail-oriented with strong organizational skills. 
  • Must maintain deadlines and manage multiple tasks efficiently with minimal supervision.  
  • Interpersonal skills and the ability to communicate effectively and professionally, both orally and in writing 
  • Must be able to work as a part of a team and accept individual responsibility for task completion. 

Responsibilities

  • Maintain student, alumni, and faculty records.  
  • Prepare information for and respond to requests for verifications and transcripts promptly. 
  • Maintain an accurate log of all requests for information that are processed daily. 
  • Ensure strict confidentiality of student and alumni information as required by the Family Education Rights Privacy Act (FERPA). 
  • Perform data entry in Student Information Systems. 
  • Prepare reports, as needed, for internal and external audiences. 
  • Pay close attention to detail and ensure accuracy of records, reports, etc. 
  • Assist with the processing of student information prior to graduation.  
  • Assist with graduation preparation and ceremony activities. 
  • Assist with the planning and implementation of other school events, as assigned.  
  • Participate in service projects throughout the year. 
  • Perform other duties and responsibilities as assigned. 

Committee Involvement

MTSA Staff Committee Member

Reporting

Reports to the Registrar/Director, Academic Support

Terms of Employment

Full-time employment by Middle Tennessee School of Anesthesia