asia.byers@mtsa.edu
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Academic Support Specialist #1

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Job Summary

Under the direction of the Registrar/Coordinator of Academic Support, the Academic Support Specialist performs tasks toa variety of established academic support the Registrar's Offieand records management procedures, including managing student, alumni, and faculty files and processing all requests for studenttranscripts and alumni informationverifications.

Qualifications

  • High school diploma, required; bachelor's degree preferred.
  • Higher education experience, preferred.
  • Demonstrate technology skills, including knowledge of Microsoft Office Suite (Excel).
  • Strong organizational skills and the ability to manage multiple tasks and timelines
  • Detail-oriented with strong organizational skills.
  • Must maintain deadlines and manage multiple tasks efficiently with minimal supervision.
  • Interpersonal skills and the ability to communicate effectively and professionally, both orally and in writing
  • Must be able to work as a part of a team and accept individual responsibility for task completion.

Responsibilities

  • Collect, maintain, and report student and faculty records in accordance with FERPA (Family Educational Rights and Privacy Act) guidelines
  • Respond to requests for verifications and transcripts in a timely manner
  • Maintain student, alumni, and faculty records.
  • Prepare information for and respond to requests for verifications and transcripts promptly.
  • Maintain an accurate log of all requests for information that are processed daily.
  • Ensure strict confidentiality of student and alumni information as required by the Family Education Rights Privacy Act (FERPA).
  • Perform data entry in Student Information Systems.
  • Prepare reports, as needed, for internal and external audiences.
  • Assist with school events (Intensive Week, Interviews, Family Day, Graduation, etc.)
  • Participates in service project
  • Other duties as required
  • Pay close attention to detail and ensure accuracy of records, reports, etc.
  • Assist with the processing of student information prior to graduation.
  • Assist with graduation preparation and ceremony activities.
  • Assist with the planning and implementation of other school events, as assigned.
  • Participate in service projects throughout the year.
  • Perform other duties and responsibilities as assigned.

Committee Involvement

MTSA Staff Committee Member

Reporting

Reports to the Registrar/Director, Academic Support

Terms of Employment

Full-time employment by Middle Tennessee School of Anesthesia