Faculty / Student RelationsStandards of Communication

• Faculty Office Hours

  Most full-time faculty members have offices on the campus and are available upon appointment to meet with students.

  Full-Affiliated and part-time academic faculty members are available to make appointments to speak with a student either directly or through the Academic Schedule Coordinator. Faculty offices are available at MTSA for faculty for consultation with students.

• Faculty Phone Numbers

  Full-time faculty phone numbers are posted and given to each student as well as listed in the syllabus. Full Affiliated and part-time faculty may give their phone numbers in their class introduction, and contact information will be listed in the course syllabus.

• Faculty Advisors

  CRNA faculty members assist the Executive Vice President in student evaluations and act as CRNA Student Advisors. The function of these individuals is to be a CRNA advisor to students throughout the program as needed. Also, at defined intervals the student has a scheduled personal conference with this advisor, who reviews and discusses both the clinical and academic performance of the student. This advisor will also seek a self-evaluation from the student and assist in identifying the student’s strengths as well as make recommendations for improvement, if indicated.

  The Executive Vice President is the full-time MTSA administrator who has the primary responsibility for interim student advisement, or advisement beyond the capacity of the faculty advisors. However, if the student chooses, both the Assistant Program Administrator and the Director of Student Relations are also available for student advisement.

• Director of Student Relations
  • Chairs the Student Relations Committee (Ad Hoc)
  • This individual is responsible for fostering positive relationships between students, faculty, staff, and administration
  • Actively participates in directing student concerns to appropriate MTSA committees and administration
  • Serves as a mediator in difficult situations between students, staff, faculty, and/or administration

Faculty are expected to communicate professionally, respectfully, and clearly, adhering to timely responses and maintaining confidentiality. All communications must comply with FERPA regulations and uphold institutional standards.

Collaboration should be fostered through constructive feedback and inclusive practices, with all communications handled through appropriate institutional channels.

In the event of communication issues or conflicts, faculty members are expected to address concerns promptly and professionally. Issues should first be resolved through direct and respectful discussion between the involved parties. If further resolution is needed, faculty should seek guidance from their Program Administrator/Director.

Faculty Office Hours

Full-time faculty members have offices on the campus and are available upon appointment to meet with students.

Full-time and part-time academic faculty members are available to make appointments to speak with a student either directly or through the program's Administrative Assistant. Office space is available at MTSA for faculty consultation with students.

Faculty Contact Information

Faculty email addresses and phone numbers are posted in the New Student Orientation Course and listed in each course syllabus. Students may also look up Faculty contact information in Microsoft Outlook and Teams.

Faculty members may give their cell phone numbers in their class introduction, and contact information will be listed in the course syllabus.

Email Communication

Email is the official form of communication between students and MTSA. Faculty members are expected to email students via their MTSA email address. No other email account may be used for official communication with the school. 

Faculty members should respond to all student emails within two MTSA business days.

Students are required to respond to emails from MTSA staff and faculty members within two MTSA business days, per the Student Standards of Conduct policy (add link).

Other Methods of Communication

Faculty members may also communicate with students via phone.

Each faculty member is assigned a work phone number that can be used through Microsoft Teams. Faculty members should use this phone number to communicate with students.

All communication with students should adhere to institutional guidelines and FERPA regulations. Thus, communication via text message is discouraged, as it is not a secure method of communication and does not adhere to FERPA regulations and institutional guidelines.

Faculty Advisors

CRNA faculty members assist the Program Administrator/Director in student evaluations and act as CRNA Student Advisors. The function of these individuals is to be CRNA advisors to students throughout the program as needed. Also, at defined intervals the student has a scheduled personal conference with this advisor, who reviews and discusses both the clinical and academic performance of the student. This advisor will also seek a self-evaluation from the student and assist in identifying the student’s strengths as well as make recommendations for improvement, if indicated.

The Program Administrator/Directors are full-time MTSA administrators who have the primary responsibility for interim student advisement, or advisement beyond the capacity of the faculty advisors.