JOB SUMMARY
Under the direction of the Director of Educational Technology, the LMS and ExamSoft Coordinator manages and supports the institution’s Learning Management System (LMS) and ExamSoft platform. This role involves overseeing the implementation, administration, and optimization of these systems to enhance the educational experience for students and faculty.
QUALIFICATIONS
- Bachelor’s degree, or equivalent, experience and certifications.
- Two (2) years of experience in a similar role with LMS platforms (e.g., Brightspace, Canvas, Blackboard) and ExamSoft.
- Strong technical troubleshooting skills and familiarity with educational technology.
- Exceptional communication and interpersonal skills.
- Excellent problem-solving skills, attention to detail, and ability to manage multiple projects simultaneously.
Preferred Qualifications:
- Certification or training in LMS or ExamSoft administration.
- Experience in an educational setting or similar role.
RESPONSIBILITIES
This job description is not to be considered an exhaustive or exclusive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related activities as requested. This list describes major responsibilities to support the IT and ET efforts for MTSA:
LMS Administration:
- Configure and maintain the LMS, including course creation, user management, and system updates.
- Provide technical support and training to faculty and students on LMS functionalities and best practices.
- Research, track, and evaluate LMS current and future feature sets to advise stakeholders of opportunities to better utilize the provided academic delivery environment.
- Monitor LMS performance and address any issues or bugs.
ExamSoft Management:
- Administer the ExamSoft platform, including exam setup, user accounts and access, and data management.
- Assist faculty with exam creation, deployment, and grading processes.
- Ensure the integrity and security of exam data and facilitate compliance with academic standards.
Support and Training:
- Develop and deliver training materials and workshops for faculty and staff on LMS and ExamSoft usage.
- Provide one-on-one support for troubleshooting and resolving issues related to LMS and ExamSoft.
Reporting and Analysis:
- Assist with generating and analyzing reports on LMS usage, student performance, and exam results.
- Use data to recommend improvements and enhancements to system functionality and user experience.
Collaboration:
- Work closely with IT, academic departments, and administration to ensure alignment of LMS and ExamSoft with institutional goals and policies.
- Participate in meetings and committees related to instructional technology and assessment.
- Other job-related duties as assigned.
COMMITTEE INVOLVEMENT
MTSA Staff Committee Member
MTSA Informatics Committee Member
REPORTING
Reports to the Director, Educational Technology
TERMS OF EMPLOYMENT
Full time employment by MTSA