Locations
Job Summary
The Information Technology Assistant Director is responsible for assisting with planning, organizing, and execution of all IT functions at the location. This includes assisting with directing all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions.
Essential Function
- Develops, implements, and maintains University’s IT policies, directives, and standards aimed at maximizing effectiveness and minimizing downtime of IT systems.
- Assist to ensure that all information systems and networks are established and operating according to best practices and to internal and external standards.
- Assists in developing and implementing short and long-range plans, conceptual designs, and capital outlay (budget) requirements and documentation for assigned area(s).
- Oversees the development, maintenance, and communication of systems documentation, policies, and procedures relating to needs specific to assigned area (s).
- Defines service level targets and agreements with the university user community and assure that the service level agreements (SLAs) are met.
- Reviews cost factors and estimates used in planning, organizing, and scheduling work, preparing bids, selecting vendors or subcontractors, and determining cost effectiveness under the guidance.
- Provides strategic and tactical planning, development, evaluation, and coordinator of the infrastructure technology systems in support of the university’s mission.
- Designing and launching the technological training to all stakeholders as per the requirement and documentation of all procedure for operating the online applications.
- Reviews and recommends approval of all hardware and software acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriate. Evaluates systems to measure their success.
- Drafting and noting as per the University’s standard under the guidance of Director IT
- Assist in Understands, researches, and develops infrastructure requirements for growing academic and research environments.
- Ensures that proper documentation is in place for the university’s technology infrastructure and processes to provide for efficient operation of department at all times.
- Stays current with advances and trends in technology, as well as legislation related to technology that might affect the security and network services that IT provides.
- Knowledge of all Microsoft Office software and able to learn and use institutional software systems.
- Knowledge of Learning Management System and its execution/implementation in distance education fashion.
Reporting
Reports to the Director, IT
Committee Involvement
- MTSA Staff Committee member
- Informatics Committee
Terms of Employment
Full-time Employment